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Job Opportunity: Administrative Assistant

Posted: 2/20/19
Job Type: Full Time

Spread your wings and reach your maximum potential! Come work for the first bike share program in the state of Texas serving the San Antonio community. San Antonio Bike Share is searching for highly organized and detailed oriented Administrative Assistant/Community Engagement professional with strong communication and interpersonal skills to join our team. Reports to Executive Director; this a full-time position.


Office Management: Complete a broad variety of administrative tasks including maintaining office services by organizing office operations and procedures; edit and create external correspondence; designing and implementing filing systems; performing clerical functions. Provides monthly customer and partner related reports to Executive Director and as requested. Has oversight of logistics and participates in events, festivals, rides, and projects to achieve ridership and financial goals.

Customer Service: Provides strong customer support; answering phone and electronic communication. Mentors other customer support providers to ensure consistent, positive interaction with customers; following policies, procedures and protocols. Solves customer issues to the best ability to ensure positive company image.

Project Management: Work independently on projects from conception to completion.  Must be able to work under pressure at times to handle a wide variety of activities and confidential matters with discretion.  Prioritize conflicting needs; handle matters expeditiously, proactively, and follow-through on assigned actions.

Community Development: Works with Executive Director on strategies and implementation of the fundraising development plan. Locates and proposes potential business deals by contacting potential partners; discovering and exploring opportunities. Coordinate work with other staff members involved in grant writing, new sponsor solicitation, and sponsor relationships. Engages with existing and new community partners to ensure consistent messaging, programs, events and continuous communication. Works closely with Social Media engagement to ensure proper partner support and communication

Strategic Initiatives: Coordinate outreach activities. Follow up on contacts and support the cultivation of ongoing relationships. Research, prioritize and follow up on special projects. Engages with Community at large to build awareness and partnerships while continuously embracing existing partners to develop and support on-going programs and events. Builds market position by locating, developing, defining, negotiating, and closing business relationships.

Promote Core Values: Lead by example to drive the highest standards of professionalism and ethical behavior; embody and support core values. Protects organization's value by keeping information confidential.


  • Ability to work both independently and collaboratively in a team environment.
  • Strong desire to get things right rather than get things done. A desire to go “above and beyond”.
  • Flexible and adaptable with the ability to shift from strategic to tactical work depending on the situation and role required.
  • Computer skills in MS Office programs for reports and presentations

About Us: San Antonio Bike Share, a non-profit organization, launched the bike share program in March 2011 with 14 stations and has grown to 65 stations in and around the downtown urban core. The program was originally called San Antonio B-cycle, and with the addition of a sponsor in 2018, renamed the program to SWell Cycle.



The ideal candidate will have strong business experience and an interest in non-profit leadership. We believe the future of urban transportation will include an important role for public-private partnership to integrate modes and offer seamless alternatives in real time. Comfort working in a small, tight team with the goal of improving the health, culture and environment in San Antonio. Creativity, passion for active living, and a drive to innovate are essential to succeed at San Antonio Bike Share.





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